University Technical Support
- Office computers:
To submit a work order, contact the HelpDesk by phone at
348-HELP (4357) or email at
Help.Desk@ua.edu.
- Technical difficulties with equipment or software in
multimedia classrooms:
Contact the
Classroom Resource Center using the media station help
line, by phone at 348-6011, or email
Mike Payton.
- Developing a course in eLearning:
Contact the Faculty Resource Center by phone at 348-3532 or
email
Dr. Marilyn Staffo.
- Developing videos, copying videos, or voice recording:
Contact the Faculty Resource Center by phone at 348-0216 or
email
Rick Dowling.
Etech Staff / Support:
Paul Jarnagin
Phone: 348-4832
Email: pejarnagin@ua.edu
Contact Paul Jarnagin regarding:
- New multimedia classroom installations
- To report recurring or unresolved technical difficulties with
multimedia classroom equipment
Dr. Julia Hartman
Phone: 348-4832
Email: jhartman@as.ua.edu
Contact Dr. Hartman regarding:
- Learner outcomes and instructional technology ideas
- Online course components and development
Tony Daily MA, MEd.
Phone: 348-4832
Email: tdaily@as.ua.edu
Contact Tony Daily regarding:
- College computer labs software support
- College computer labs technical issues
- To report issues or difficulties with college computer lab reservations
John Hawkins
Phone: 348-4832
Email: jhawkins@as.ua.edu
Contact John Hawkins regarding:
- Technical issues with College of Arts & Sciences or departmental
web sites
- Updates to or new designs of College of Arts & Sciences or departmental
web sites
Dr. Carmen Burkhalter, Associate Dean
Phone: 348-7007
Email: cburkhalter@as.ua.edu
Contact Associate Dean Burkhalter regarding:
- Additional or new technology-related questions
